MAKING YOUR RESERVATION		TOUR PROTECTION PLAN
Call the office to check availability and reserve		Our Tour Protection Plan is designed for your
your seat. You will be asked for address, phone		peace of mind! No one ever wants to cancel
number, partner's name, and departure point		their tour arrangements and we know that.
preference.		May we suggest the purchase of our Tour
		Protection Plan. It must be purchased with
PAYING FOR YOUR TOUR		your tour deposit. Then, if you must cancel,
		FOR ANY REASON, up to 24 hours prior to
Send us your personal check. Use a Visa,		departure, you will receive a full refund of the
MasterCard or Discover -- or feel free to stop by		tour cost -- NO QUESTIONS ASKED.
our office with a cash payment. Our staff would		(If your cancellation is less than 24 hours prior
be pleased to meet you!		to departure, our normal cancellation policy
		will remain in effect.) Please see our catalog or
Multiple Day Tours		call our office for tour protection fees.
Deposits are due ten days after making
reservations. Note that your seat assignment on		This fee is non-refundable and non-transferable
overnight motorcoach tours is dependent upon		and must be paid with your deposit.
the date your deposit is received. Final payment
dates are listed in our tour catalog. Upon receipt		NOTE: If you do not choose to purchase the
of your final payment (usually about four weeks		tour protection plan, our normal cancellation
prior to departure), important information		policies apply. This plan is not applicable for
including time of departure and return, hotel		air, cruise, and some theatre tours.
information, etc., will be mailed to you.
		HOTEL ACCOMMODATIONS
One-Day Tours
Full payment is due ten days after reservations		Please understand that a "single" reservation
have been made.		means single accommodations at the hotels and
		does not guarantee a double seat on the
Confirmations and Billing		motorcoach. Likewise, in the event that one
You will NOT receive a confirmation or any		traveler cancels, but companions using the same
billing and invoices on a motorcoach tour		room remain on the tour, the companion
reservation. If you require a confirmation or a		travelers are responsible for the difference in
receipt, please send a self-addressed, stamped		room rates. Also, please be aware that "triple"
envelope with your payment. NOTE: If payment		and "quad" accommodations at the hotels will
is not received on due date, reservations may be		be two beds only. Rates do not cover the cost
subject to cancellation.		of a rollaway, and not all hotels offer them.
All deluxe air and cruise tours will be confirmed		MOTORCOACH SEATING
in writing, once our office has received your
deposit.		Prior to departure on all overnight, escorted
		tours -- our escort will inform you of your
TOUR REFUND POLICIES		seat assignment. Seats are assigned from front
		to back, according to the date your deposit was
Multiple Day Tours		received. Then, seats will be rotated once each
A full refund will be made on cancellations		day, at your escort's instruction. There is no
received at least 30 days prior to departure.		seat assignment on One Day Tours or on
Cancellations less than 30 days prior will be		unescorted overnight gambling tours.
subject to a 10% fee. The exception would be
any prepaid reservations that we cannot recover.		SMOKING
No Refunds for No Shows. Please read our
cancellation policy for tours with show tickets.		For pleasant traveling conditions, Fidelity requests
		NO SMOKING on the motorcoach. Frequent stops
One-Day Tours		for rest, meals, and sightseeing should accommodate
A full refund will be made on cancellations		our smoking friends.
received at least 7 days prior to the tour.
Cancellations less than 7 days prior will be		GRATUITIES
subject to a 50% fee. The exception would be
any prepaid reservations that we cannot recover.		Included in the cost of your tour are all gratuities for
No Refunds for No Shows. Please read our		baggage handling, step-on guides, and meal servers
cancellation policy for tours with show tickets.		for included meals. If you wish to show appreciation
		to your driver or tour escort, you may do so on an
Theatre Tours		individual, strictly voluntary basis.
In order to obtain the seating we prefer, tickets must
be purchased early. These tickets are non-refundable		LEAVING THE COUNTRY
or transferable by any of the theatres. Therefore, we
must enforce the following: Upon verbal reservation,		All tours traveling outside of the United States require
you have ten days to pay our required deposit. If, for		all passengers to carry photo identification and proof
any reason, you must cancel one of our theatre tours,		of citizenship.
the purchase price of the show ticket will ONLY be
refunded IF we are able to replace you on the tour.		Traveling to Canada
We encourage the purchase of travel insurance.		Correct identification to show proof of citizenship in
		the form of an original birth certificate (no photocopy)
OVERNIGHT TOUR DEPARTURES		OR valid passport must be carried IN ADDITION
		to a photo I.D. such as a valid driver's license or
We will guarantee pick-up at the designated		state issued I.D.
boarding locations listed with each tour if your
reservation is confirmed at least 30 days prior to		Be aware that Canadian Customs can deny entry
departure. Vans and cars may be used for this.		into Canada if the correct I.D. is not produced.
A final itinerary will be mailed to each passenger		Other reasons for denial of entry can be:
approximately three weeks before departure. This		(1) any past criminal conviction
will include departure and return information.		(2) carrying mace, pepper spray, or any weapon
CHANGES: If you need to change your boarding
location on an overnight tour, please advise Fidelity		Traveling to Other Countries
Tours by the deadline listed on the top of your		Please see your individual itineraries for specific
itinerary.		identification and passport requirements.
EXCEPTIONS: May be made only for groups of
fifteen or more requesting an additional boarding		BAGGAGE
location at least 30 days prior to departure.
		Each passenger is allowed one case and a small
ONE-DAY TOUR DEPARTURES		carry-on bag. Extra cases cost $3.00 per bag per
		day. A reasonable effort is made by Fidelity's
Departure points and times are listed individually		suppliers to handle your baggage carefully.
with each tour. No itinerary will be mailed.		Fidelity Tours assumes no liability for damage or loss
CHANGES: If you need to change your boarding		to your baggage.
location on a one-day tour, please advise Fidelity
Tours at least 7 days in advance of the tour. The		INSURANCE
motorcoach does not necessarily stop at all
departure points.		In addition to the normal required insurance that we,
EXCEPTIONS: May be made only for groups of		as a motorcoach tour operator must carry, we
fifteen or more requesting an additional boarding		strongly recommend the purchase of travel
location at least 30 days prior to departure.		insurance. If you are interested in obtaining
		additional travel insurance, call the office for options.
DISCOUNTS, COUPONS, TOKENS
		EXTRA COST PROVISION
Only ONE type of discount, coupon, or token
redemption may be used on a tour. Multiple discounts		As on any trip, inclement weather and other
cannot be applied and all are non-transferable and		conditions beyond our control may prevent or
non-refundable.		delay departure of a scheduled airline, ship,
		train, or motorcoach. If, as a result, you must book
		an extra hotel night, all costs are solely your
		responsibility.

www.uscoachtours.com
Toll Free: (800) 458-4680 Local: (330) 833-7700
31 Lincoln Way East - Massillon, Ohio 44646

© Copyright 2009 US Coach Tours - All Rights Reserved